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Terms & Conditions

Use of the Oatly Website

Subject to the terms and conditions of this Agreement, Oatly hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of education and shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Oatly in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by Oatly in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by Oatly in advance. Oatly reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Oatly believes that customer conduct violates applicable law or is harmful to Oatly's interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.


All text, graphics, button icons, images, audio clips, video clips, and software (collectively, "content"), belongs exclusively to Oatly or its Content suppliers. The collection, arrangement, and assembly of all Content on this Site (the "Compilation") belongs exclusively to Oatly or its Software suppliers. The Content, the Compilation and the Software are all protected by U.S. and international copyright laws. OATLY and other logos, slogans, trade names or words are registered trademarks, trademarks, or service marks of Oatly, its suppliers or third parties. The use of any Oatly trademark or service mark without the express written consent of Oatly is strictly prohibited. You may not use any Oatly trademark or service mark in any way that is likely to cause confusion. You may not use Oatly's trademarks or service marks that in any way disparages or discredits Oatly.


This Site may be accessed from countries other than the United States. This Site may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Site outside the United States you are responsible for complying with your local laws and regulations.


In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Oatly shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Oatly shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Oatly shall immediately issue a credit to your credit card account in the amount of the charge.


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Oatly is not responsible for the operation of or content located on or through any such site.


You agree that Oatly's remedy at law for any actual or threatened breach of this Agreement would be inadequate and that Oatly shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that Oatly may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.

No right or remedy of Oatly shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys' fees and expenses.

No instance of waiver by Oatly of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.


When you shop online at Oatly, you can be sure that your personal information is encrypted before it is sent through the Internet. Our ecommerce platform is powered by Shopify and uses SSL (Secure Socket Layer) technology that uses the most secure and up-to-the-minute encryption available in commercial transactions today. Our process makes it possible for your private information to travel to our server only and it cannot be read by outsiders.


Being a small company, we’re fulfilling orders as quickly as possible. Once your order has been fulfilled you will get an email notification that will include your trackable shipping number and estimated date of arrival. Depending on your shipping destination, please allow up to 5-7 business days for FedEx ground shipments. If you have any delivery issues, please reach out to us at and we’ll try to help and resolve them.


If you need to cancel or make a change to your order, please contact us via Tell us your name, the order number, which items, and the reason for the change. Orders with changes will be completely canceled and refunded, and a new order will be placed to resolve the issue.


Discount codes are good for redemption at time of sale only. Please make sure to press the apply button when entering the code. Codes can not be applied after sale is final. If you need to cancel or make a change to your order, please contact Tell us your name, the order number, which items, and the reason for the change. Orders with changes will be completely canceled and refunded, a new order will be placed to resolve the issue.


If you are unsatisfied with any purchase you have made with us for any reason, please contact us via for an exchange. Tell us your name, the order number, which items, how many units you are returning, and the reason for the return. We will reply to the email with instructions on how to send the items back to us.


This site, the products offered for sale on it and the transactions conducted through it are provided by Oatly on an "as is" basis. Oatly makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, Oatly disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, data accuracy and system integration. This site may include inaccuracies, mistakes or typographical errors. Oatly does not warrant that the content will be uninterrupted or error-free.


©2017, Oatly, Inc, All Rights Reserved.

All information contained on this site is property of Oatly unless otherwise noted. Any reproduction without express written consent of Oatly is prohibited.


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It seems like you are located in Sweden, which means you won’t be able to access this part of our website. So sad, because it’s truly amazing. This unfortunate matter is due to a law suit we lost against the Swedish Milk Lobby a couple of years ago. But if you really, really want to see what’s behind this page, you could always bring your laptop to a more liberal country (like Finland for example). Best of luck.